Minor project feedback form

Project Reference

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Your e-mail address

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Your name and job title

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Please rate the performance of the HLSP on a scale of 1 (poor) to 5 (excellent) by checking the relevant circles below. Please include a brief explanatory note for any question that receives a 4 or less in the comments section (5b).

< POOR

EXCELLENT >

1.

Quality of preparation for the consultancy

1

2

3

4

5

a.

Assistance with TORs (if relevant)

b.

Response time to request

c.

Briefing of the Consultant

< POOR

EXCELLENT >

2.

Quality of consultant(s) (if quality of consultants
on a team varied, please average out scores)

1

2

3

4

5

Were you satisfied with overall quality of consultants?

b.

Did consultant(s) demonstrate required technical expertise?

c.

Quality of team (if relevant): was the team leader able to
direct the team in the manner expected?

< POOR

EXCELLENT >

3.

Quality of reports

1

2

3

4

5

a.

Was the report produced on time?

b.

How good was the report in terms of:

i) fulfilling terms of reference?

ii) presentation in required format?

iii) making clear recommendations?

iv) did the report require substantial redrafting?
(if YES please explain below)

v) Was HLSP proactive if necessary in improving
the quality of the report?

< POOR

EXCELLENT >

4.

Quality of administration (if relevant)

1

2

3

4

5

a.

Did HLSP demonstrate a desire to offer quality service?

b.

Were the travel and logistical arrangements efficiently administered?

c.

Ease of contact with HLSP staff?

5.

The previous questions are designed to give a snapshot on the success of assignments.
However, we would also appreciate information on the following:

a.

Are there any contextual issues which affected markings e.g. short notice given meant best consultants not available?

b.

Do you have any general comments or suggestions not covered by the answers above?